Click to enlargeGENERAL INFO:

Wholesalecandystore.com is the wholesale division of CandyCrate.com, a nostalgic candy distributor located in Victorville, California.

To qualify for wholesale pricing, we simply need a copy of your business license or tax id. Once this is provided you will be cleared to place your first order. The minimum purchase for wholesale orders is $200. This does not include shipping fees. If your order is under $200, you can call in to place the order and will be charged a $10 fee. Not offered to first time customers.Please note that no more than two consecutive orders may be placed under minimum.

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RETURNS:

Return requests must be made to your Wholesale Representative within 10 business days of receipt of your order. ALL returns must be approved; orders with no authorization will not be refunded.

Items must be returned in their original, unopened condition. No damaged* items will be accepted.

Shipping fees are not refunded on returns and all returns are subject to a 12% restocking fee. Seasonal products are considered FINAL SALE and thus cannot be returned.

DAMAGED ITEMS:

We do our best to properly secure and protect your items during transit. Should you receive a damaged item, contact our customer service team immediately upon receipt as we can only file a damage claim within 10 business days of delivery. For speedier processing, contact our customer service team via email at CustomerService@CandyCrate.com. Please include your order number, number of damaged items, type of damage, and photo of the damage.

We will file a damage claim with the shipper on your order. The shipper will often require an inspection of the items. Because of this, please keep the items as well as the packing materiel on hand for at least 14 business days. If your claim is denied as a result of unavailable product, no refunds can be issued. Please note, the claims process can take from 7-14 business days to be completed. Once completed we will offer a one time reship or credit to your account.

You will notice that fragile items may have a disclaimer in the item listing. These items must be purchased as outlined to be eligible for return or refund. For items like the Old Fashioned Sticks, we are told to expect 10% breakage during transit. Claims cannot be filed on less than this percentage.

PAYMENT:

Payment is required at time of purchase. We accept all major credit cards and Paypal payments; we do not accept purchase orders or COD payments.



WANT TO FAX YOUR ORDER? FAX# 760-949-7647 (Be sure to include your phone number)



WHOLESALE CANDY STORE
12520 Business Center Dr.
Bldg D
Victorville, CA 92395
Phone 760-949-0467
CustomerService@WholesaleCandyStore.com
customerservice@candycrate.com

Most orders ship within 2-3 business days. See Shipping Information for more information.